Fairmont Royal York Hotel

There were a couple of initial issues checking in and with the room that were disappointing but the manager Jem was very professional and looked after things which we were appreciative of. This is a historic and very beautiful hotel in a fantastic location. The lobby is stunning, particularly at Christmas time. This hotel is therefore popular with locals and tourists alike and the bars/ restaurants can get very busy. In my experience I’d recommend booking all meals in advance. The library bar did amazing cocktails and the wine bar is lovely too, this area also serves as a nice cosy spot for coffee and breakfast in the morning. The room was very comfortable, with a view of the CN tower. One of the room attendants, Dino was very friendly and went out of his way to make our stay comfortable. Union station is right across the street, the subway is really easy to use, clean and inexpensive to get around the city. You’re also just a short walk away from the lake.

Breakfast was phenomenal,staff was exceptionally helpful! Perfect location for our intentions and proximity to the main purpose for our trip. Very accommodating to our needs when we arrived prior to actual check in.took care of our bag and messaged us when the room was ready and our bag was awaiting us in the room. I don’t think we really took advantage of all the imeneties but also didn’t take advantage of asking. My bad

Absolutely exceptional service – a true luxury experience! I had the most amazing stay at the Fairmont. From the moment I arrived, the customer service was beyond anything I expected. I simply mentioned that I was on my honeymoon, and without asking for anything, they upgraded me to a Gold room, brought chocolate-covered strawberries to my room with a bowl of fruits and wine and shared all the best tips to make our stay unforgettable. They even allowed me to check in super early — around 7 AM — which was such a lifesaver after a long flight. Shortly after settling in, they called just to make sure everything was perfect with the room. It’s the little thoughtful touches like these that made the entire experience feel so luxurious and special. Honestly, 10/10 — I’d go back in a heartbeat just for the service alone.

The hotel room exceeded our expectations with two bathrooms and a generously sized sitting area. The hotel staff were friendly and quick to assist. We inadvertently left walking sticks behind in the room and they were put aside for us to pick up with communications to so advise. Our luggage was stored for us for many hours…again, with friendly and welcoming service. The staff at Reign exceeded…from our multiple communications to change reservation details, to the superlative table service with a very knowledgeable server re wine and the food. If I recall correctly, our server’s name was Priscilla and she went above and beyond. The dishes were excellent. Breakfast service was also very good!

Centrally located, maybe not the best area of the city it but wasn't bad. In front of Union station. Horton's right around the corner for early morning breakfast/coffee. Covered self-parking was around 25(?)/day with direct access to hotel (piper st alley (hard to find) or via wellington). Steak was really good.