Fairmont Royal York Hotel

Excellent location, directly across from Union Station. I stayed for 6 nights. On the second night, there was noise from a party in the next room. Security intervened quickly but with limited effectiveness. The next morning, the front desk staff moved me to a quieter upgraded room without me even requesting it. This exceeded my expectations.

The breakfast was a lot more expensive than I would normally pay, but the quality of the food, the efficiency and politeness of the staff and the general ambiance of the restaurant won me over! The location of the hotel was perfect as I was using Union station every day. Overall it is a very classy hotel.

I have loved the Royal York since my first visit in 1964. This time I stayed from Tuesday til Sunday. I had a comfortable room (should have asked for a walk in shower) and got a great response re the stuck closet doors. The food is exquisite, the drinks, too. And the service is supreme! I looked at the ceiling over the foyer and the Clockworks bar for the first time - amazing! I’ll be back.

There were a couple of initial issues checking in and with the room that were disappointing but the manager Jem was very professional and looked after things which we were appreciative of. This is a historic and very beautiful hotel in a fantastic location. The lobby is stunning, particularly at Christmas time. This hotel is therefore popular with locals and tourists alike and the bars/ restaurants can get very busy. In my experience I’d recommend booking all meals in advance. The library bar did amazing cocktails and the wine bar is lovely too, this area also serves as a nice cosy spot for coffee and breakfast in the morning. The room was very comfortable, with a view of the CN tower. One of the room attendants, Dino was very friendly and went out of his way to make our stay comfortable. Union station is right across the street, the subway is really easy to use, clean and inexpensive to get around the city. You’re also just a short walk away from the lake.

Absolutely exceptional service – a true luxury experience! I had the most amazing stay at the Fairmont. From the moment I arrived, the customer service was beyond anything I expected. I simply mentioned that I was on my honeymoon, and without asking for anything, they upgraded me to a Gold room, brought chocolate-covered strawberries to my room with a bowl of fruits and wine and shared all the best tips to make our stay unforgettable. They even allowed me to check in super early — around 7 AM — which was such a lifesaver after a long flight. Shortly after settling in, they called just to make sure everything was perfect with the room. It’s the little thoughtful touches like these that made the entire experience feel so luxurious and special. Honestly, 10/10 — I’d go back in a heartbeat just for the service alone.